Guides
How to open an online shop, step by step (and free)
Everything between "I make things" and "I sold one online", in the order you'll actually do it.
There has never been a cheaper time to open a shop online, and there has never been more noise about how to do it. Most of that noise is selling you a plan. This guide isn’t. It’s the sequence a working seller follows to go from I make things to I sold one to a stranger, with the free options at every step and an honest note about what each costs you in time.
It’s written around Yaybe because that’s what we build, but the steps hold anywhere.
Step 1: Decide what you’re selling — narrowly
The single biggest predictor of a first sale is a narrow, describable offer. “Handmade jewellery” is a category. “Hand-stamped sterling silver initial necklaces, made in Halifax, shipped in three days” is a product someone can search for, picture, and buy.
Write one sentence that says what it is, who it’s for, and why yours. If you can’t, you don’t have a listing yet; you have a hobby you’d like to monetize. That’s fine — pick the one thing people have asked to buy from you and start there. You can add the rest later.
A useful test: type your one-sentence offer into a search engine. If results show real listings with prices, there’s demand. If they show nothing, you’re either early or too vague.
Step 2: Sort out how you’ll get paid
You don’t need a merchant account, a bank integration or a shopping cart to get paid online. You need a payment link: a web page where someone can pay you a stated amount. Every major provider offers one:
- PayPal — create a link for a fixed amount or a “pay what’s on the invoice” button.
- Stripe Payment Links — a hosted page per product or price, cards and wallets, no code.
- Square — checkout links from the dashboard, good if you also sell in person.
- Gumroad, Payhip, Lemon Squeezy — payment plus file delivery for digital goods.
- A checkout you already have on Shopify, Squarespace or Wix.
Make one link per product (or per variant, like Size M / Blue). Keep a note of which link is which. That’s your “cart”.
On Yaybe, each product and variant simply is its payment link: the Buy button reads Buy on paypal.com (or wherever) and sends the buyer there. Yaybe never touches the money, which is why it can be free.
Step 3: Take five good photos
Photos sell. Text explains. Five shots cover almost everything:
- The product on a plain background, straight on, evenly lit. Daylight near a window beats any lamp.
- A detail — the texture, the stitching, the glaze, the clasp.
- Scale — in a hand, on a table, next to a coin.
- In use — worn, hung, poured, played.
- The back or inside, or packaging if you gift-wrap.
Crop tight, straighten, and don’t filter the colour; buyers return items that arrive “not the colour in the photo”. Save at 1600 px on the long side; that’s plenty for any marketplace, and Yaybe resizes for you.
Step 4: Write the listing like an answer
A listing is an answer to the question “should I buy this?”. Answer it in this order:
- Title: what it is, the main material or variant, one distinguishing feature. Hand-stamped sterling silver initial necklace, 18" chain.
- Price, and what’s included. Shipping? Gift box? A digital file in three formats?
- Details as facts, not prose: material, size, colour, condition, made in, care. On Yaybe these are attributes: they become filters and a Details table, and they’re what search engines and AI assistants read.
- The story, briefly: how it’s made, why you make it, what makes yours different.
- Practicalities: processing time, shipping or pickup, returns.
Skip the exclamation marks. Buyers trust calm.
Step 5: Open the shop
On Yaybe this is the five-minute part:
- Go to yaybe.com/start and enter your email. A six-digit code arrives; type it. No password.
- Name your shop, choose its web address (
yaybe.com/your-shop), pick a category and your currency. - Upload a logo (a square image, at least 256 px) and, if you have one, a banner. Choose a primary and accent colour; Yaybe checks they stay readable.
- Add your first product: photos, details, price, payment link. Save it as published.
- Press Submit for review. A moderator takes a quick look, usually within a day, and your stall opens.
Elsewhere, the same steps exist with more settings: a website builder wants a theme, a domain and a payment integration; a big marketplace wants listing fees and a verified bank account. Neither is wrong. They’re just slower and cost money before you’ve proven anyone wants the thing.
Step 6: Get found
New shops don’t get traffic by existing. They get it from three directions, and you should work all three from day one.
People who already know you. Post the link on your personal accounts, in your bio, in your email signature. Tell the friend who asked about your work last month. This is where the first sale almost always comes from; don’t be shy about it.
Search. Every page on Yaybe is built to be indexed — complete HTML, structured data, sitemaps submitted to Google and Bing — but the words are yours. Use the words a buyer would type in the title and details. Fill in every attribute. When enough sellers list ceramic mugs, Yaybe creates a Ceramic Mugs page that ranks and links to you; you get there by being accurate, not clever.
The marketplace itself. Shoppers browsing categories, filtering by Handmade or Ships to Canada, and following shops. Post short updates from your work: followers see them in their feed, and a shop that posts looks alive.
Step 7: Make the first sale, then record it
When someone buys, they pay on your link. Deliver promptly and well; then on Yaybe, open your dashboard and record the sale with the buyer’s email. They get an invitation to leave a verified review. One honest review from a real customer does more for the next sale than anything you can write yourself.
Step 8: Repeat what worked
After ten sales you’ll know which product sells, which photo people click, and where buyers came from (your shop stats show views, clicks and referrers). Make more of that. Add variants people asked for. Write a post when you restock. Raise the price of the thing that sells out.
What it costs
| Cost | Yaybe | Website builder | Big marketplace |
|---|---|---|---|
| Open a shop | Free | Free trial, then monthly | Free |
| List a product | Free | Included | Per-listing fee |
| Sell a product | No commission | No commission | Commission + payment fee |
| Payment processing | Your provider’s fee only | Their fee or your provider’s | Their fee |
| Time to first listing | ~5 minutes | Hours to days | ~30 minutes |
The only fee you can’t avoid anywhere is your payment provider’s, typically around 3% plus a few cents per transaction.
Common mistakes
- Listing everything at once. Three strong listings beat thirty thin ones. Search engines and buyers both prefer depth.
- Vague titles. “Beautiful necklace” ranks for nothing. “Sterling silver initial necklace” ranks for what people search.
- No processing time. State it, and add a day to what you think.
- Hiding the price. Unless you take commissions, show it. Buyers don’t message for prices; they leave.
- Ignoring followers. A restock post takes thirty seconds and goes straight to the people most likely to buy.
The short version
Pick one thing. Make a payment link. Take five photos. Write facts, then story. Open the shop. Tell people. Record the sale. Repeat.
You can open your shop on Yaybe now — it’s free and takes about five minutes — or read how Yaybe works first.